Sight, is owned by customer expressions corporation. Customer expressions corp has total employees across all of its locations and generates 2. The isight blog focuses on ethics and compliance news, policy. The i sight blog focuses on ethics and compliance news, policy development and amendments, industry best practices and investigation tips and techniques.
Alexandra shiliagova business analyst isight software. Crfq 16sps 1800000004 isight by customer expressions corporation 4 executive summary i. Joe gerard, vp of sales and marketing at customer expressions. This information can then be fed back into your organization to improve product design and manufacturing processes to ensure that you deliver superior quality every time.
Joe gerard ceo isight software by customer expressions. The isight corrective action software turns your commitment to quality and service into a competitive advantage. The isight case management software solution is securely available over the internet, so you can immediately share information between locations to ensure that everyone in your organization is on the same page. Oct 18, 2019 view jason victors business profile as chief technology officer at i sight company.
Cto at isight software by customer expressions ottawa, canada. Summa health system, one of the biggest unified healthcare delivery systems in ohio, has cut its grievance settlement time from 31 days to 17 days by implementing isight compliance investigation software from customer expressions corporation. Learn how easy case management can be in this short. Customer expressions corp has total employees across all of its. Rbc ombudsman offices automate complaint management. View randall tams profile on linkedin, the worlds largest professional community. All content is posted anonymously by employees working at i sight. Since then, the company has developed into a global leader in the provision of configurable case management software. Customer expressions corp company profile ottawa, on. Established in 1999, the privately held firm enables companies to conduct better investigations of fraud and theft, employee misconduct, bribery and corruption, secur.
In the late 90s, ray gerard and geoff english, two former technology executives, saw a niche for customized software that didnt force users into rigid, preconfigured systems, and founded isight. Today, national tobacco has an efficient, streamlined and secure way to collect, address and report on consumer feedback using i sight. Collaborate securely with others on your team, confident that every action is being recorded in the case file, providing the documentation youneed to support your investigations. Download this investigation success pack to get all the information you need to conduct efficient, organized. Digital marketing manager at isight software by customer expressions. Increasing concerns over workplace harassment is a post from. Complaint management system win water integrity network. Sight, is owned by customer expressions corporation cec, based in ottawa, ontario, canada. The incident report template pack a better way to record. Michael igbo customer technical support manager at isight software by customer expressions ottawa, canada area computer software 1 person has recommended michael. Customer expressions corp better business bureau profile. Compare pricing for isight against the competition.
Senior account executive at isight software by customer expressions. We understand that space is getting tight as our team continues to grow, we will be looking at new. Customer complaint management is a system that allows customers to register their dissatisfaction with the organization. Dec 05, 2007 customer expressions announced today that credit acceptance has implemented the i sight call tracking software and has reduced call resolution time and improved customer satisfaction. Oct 09, 2019 i sight is a leading provider of webbased, investigative case management software. Smart companies recognize customer complaints for what they are. Follow us for webinars and resources on fraud, compliance, hr, and other investigations. Summa health system cuts grievance case settlement time with. Customer expressions corporation are used interchangeably.
Selfmotivated and productoriented it specialist with more than eight years experience in various facets of agile development. Brock thrives through frequent customer interactions, working to design isight to not only be the best investigators software tool, but increasingly with advanced technologies, to also become a digital partner to automate, advise and assist investigators. A free inside look at isight salary trends based on 52 salaries wages for 19 jobs at isight. To record them, assign them, track your notes, send messages, attach files and report. Requirements the contractor will provide isight software and setup. Case management software features at a glance isight. Find contacts direct phone number, email address, work history, and more. The partnership means that sitels north america financial services group can now offer contact center clients a complete, costeffective customer retention solution that leverages customer expressions highly acclaimed isight case management and complaint tracking software.
Since implementing i sight, national tobacco has saved 40 hours of employee time per week and has decreased customer response time by 85 per cent. Customer expressions announced today that the royal bank of canada rbc financial group has implemented the isight complaint management software for ombudsman offices to improve the management of employee and customer. Find out how this tool can help you overcome your marketing challenges. Case management software for complaint management, call. Explore and compare features and benefits of i sight software. Nov 07, 2014 view joe gerards profile on linkedin, the worlds largest professional community.
The isight blog focuses on ethics and compliance news, policy development and amendments, industry best practices and investigation tips and techniques. Are you the business owner of customer expressions corp. Book your demo to see how isight incident management software can be used to manage corporate security incidents, privacy breaches, health and safety incidents and more. View the profiles of professionals named ying zhi on linkedin. Customer expressions to work with sitel to provide. Investigation success pack get tips, templates and tools to help with your investigations. As a supply chain specialist, i also deal with customer. See our resource center for a variety of free tools including webinars, templates, case studies and more. Your dream case management software solution has arrived. Complaint management software complaint tracking made easy. To record them, assign them, track your notes, send messages, attach files and report results quickly, you want a simple and complete solution.
Randall tam digital marketing manager isight software. Cec announced today that the company will be showcasing isight investigation software for ethics and compliance investigations at the 19th annual business ethics. Customer expressions corp company profile and news. This procurement is the first iteration of enhancements needed to the isight software since customer expressions corporation cec was initially awarded the. Company profile page for customer expressions corp including stock price, company news, press releases, executives, board members, and contact information. Case management software for your business solutions for every industry hundreds of organizations across six continents use isight case management software to manage their investigations. Dec 19, 2011 summa health system, one of the biggest unified healthcare delivery systems in ohio, has cut its grievance settlement time from 31 days to 17 days by implementing i sight compliance investigation software from customer expressions corporation cec. Communications manager at isight software by customer expressions. A growing network of businesses are partnering with sas for competitive advantage. See the complete profile on linkedin and discover joes connections and jobs at similar companies.
There are two divisions of the oig that utilize the isight case management software which is developed and implemented by customer expression corp. With isight you can distribute cases to the right people quickly, regardless of their. Watch investigators record notes, manage tasks, and advance cases to closure. Dashboard reporting and a custom report writing wizard give you real time data on case status and trends. Its free for basic use, give it a try, youll see how efficient and powerful it is. Dawn lomer communications manager isight software by. Customer expressions corporation, no year, isight case management software solutions, customer expressions corporation. Taylor brown, account development representative, pointclickcare. Date issued solicitation closessolicitation response version. Summa health system cuts grievance case settlement time. Since implementing isight, national tobacco has saved 40 hours of employee time per week and has decreased customer. Pros i sight focuses mainly on incident report management. See our resource center for a variety of free tools including webinars.
Business development associate isight software by customer expressions april 2017 present 2 years 7 months. A customer complaint system is an effective tool to enhance good governance. New version incorporates customer feedback, delivering improved. This procurement is the first iteration of enhancements needed to the i sight software since customer expressions corporation cec was initially awarded the contract under the blackmon jones consent decree in 2011. View the profiles of professionals named richard jeffrey on linkedin. We understand that space is getting tight as our team continues to grow, we will be looking at new renovations for the office in the new year which will hopefully alleviate some of the congestion you are currently experiencing. Headquartered in southfield, michigan, credit acceptance corporation is a rapidly growing company that provides financing solutions to automobile dealerpartners. Vectren corporation, an energy holding company headquartered in evansville, ind. See i sights revenue, employees, and funding info on owler, the worlds largest communitybased. View the profiles of professionals named neil ritchie on linkedin. View dawn lomers profile on linkedin, the worlds largest professional community. Apr 12, 2019 an effective customer complaint mechanism can improve accountability, make sure that customers expectations are met and ensure that the goods or services that the organization provides are continuously being improved.
Joanne tessier business development associate isight. See isights revenue, employees, and funding info on owler, the worlds largest communitybased. The best customer management software that ive used. View jason victors profile on linkedin, the worlds largest professional community. As a supply chain specialist, i also deal with customer feedback and responses. See how to easily assign cases to investigators, no matter where they are. View featured platinum and gold partners, resellers or our complete az list. Today, national tobacco has an efficient, streamlined and secure way to collect, address and report on consumer feedback using isight. Our data undergoes extensive quality assurance testing with over 2,000 discrete checks for validity and reliability.